FRAUD ALERT!

Phone and SMS Phishing

There is currently an alert for a phone and SMS phishing attack that is in progress, representing at least five credit unions in the northeast. The 'smishes" are being distributed by phone and text message.

The SMS messages follow a similar script: "This is an automated message from Bank Fund Staff FCU. Your ATM card has been suspended. To reactivate call 1-410-910-0787." The voice message caller IDs are coming from Florida, Ohio, Texas, or Maryland.

The voice messages are also automated suggesting that the Bank Fund Staff account holder's card has been suspended and requesting the listener to press 1 for more information.
Pressing 1 transfers to a follow-up request for the account number, PIN, authorization code, etc.

The SMS message ID is coming from number 5000, not providing an actual return number.

If anyone is experiencing this attack, please send information to alerts@cuispa.org or log into the CUISPA Alerts Forum at https://alerts.cuispa.org to post a comment/reply.

NCP Community Development Federal Credit Union protects its members financial information and we will only collect the information that is necessary to conduct credit union business. We maintain strong security controls to ensure that information is always protected.

If you have any questions, please contact us at 757-523-5300.